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Help to cancell the charge

Shipped 3

in Question · Seller 44 ·

Hello Sir, I pushed the button to upgrade the Gempages charges and cancell the order that day. But shopify still charge me $29 at the bill. Please help to cancell the charge of $29, thanks a lot!

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Comments 3

  • Seller 44

    push the wrong button

    ▲ 1
    • GemPages teamTeam

      Hi Michael, our support team will reach you in both app and email to process a refund for this.

      ▲ 1
    • Seller 16

      Hi Michael, It’s the GemPages CS team. We were contacted half a month ago about this charge. We have already issued the refund for you. Our agent is on the way to assist you further. If you need any further assistance, please don’t hesitate to let our team know via Live chat. Thank you very much. All the best, GemPages Support team

      ▲ 1
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