GemFeedback

Trending requests
Run a CRO loop: find where a page loses buyers, test a fix, build the variantIdea · ▲ 1Turn plain product photos into a full set of store-ready imagesIn progress · ▲ 1Make and schedule slideshow posts across several social accountsIdea · ▲ 1Find short-form posts trending in my niche and turn them into briefsIdea · ▲ 1
Latest updates
Watch competitors' ads and flag the new long-running winnersShipped · 5 Oct 2026need helpShipped · 25 Sept 2026Getting Rid of Mobile popupShipped · 22 Sept 2026
Sign in
← All requests

I'm having issues with metafields

Shipped 1

in Feature request · Seller 223 ·

For some reason, metafilds dont show up as expected when using rich text or metafiles. For rich text, it writes the text with the code formatting included, and for the images, it only writes the link to the file instead of showcasing the actual image. Check out screenshorts related: First, this is where the metafields go in the page:

Image attached to this request

Upper one uses Rich text, the other doesn’t: Rich text (the product amount)

Image attached to this request

The short product description (wrote something random to test)

Image attached to this request

The Multiline text works, but the Rich text includes the code formatting and writes it out:

Image attached to this request

As for an image metafield, it just uses the file link, and not the image:

Image attached to this requestImage attached to this requestImage attached to this request

Does someone know what is going wrong?

Sign in to follow

Comments 1

  • GemPages teamTeam

    Hi there, Thank you so much for reaching out to us regarding this issue. For Shopify metafield data, you can use the Custom Code element with the Liquid format code provided below to display the data from Shopify metafields: 1.Single line text - keep the code e.g: {{ product.metafields.custom.custom_tag }} 2.Multi line text -need to add code: "| newline_to_br" into default code e.g: {{product.metafields.custom.short_product_description | newline_to_br }} 3.Rich text -need to add code: "| metafield_tag" into default code e.g: {{product.metafields.custom.product_weight_and_amount | metafield_tag

    Show moreShow less

    Hi there, Thank you so much for reaching out to us regarding this issue. For Shopify metafield data, you can use the Custom Code element with the Liquid format code provided below to display the data from Shopify metafields: 1.Single line text - keep the code e.g: {{ product.metafields.custom.custom_tag }} 2.Multi line text -need to add code: "| newline_to_br" into default code e.g: {{product.metafields.custom.short_product_description | newline_to_br }} 3.Rich text -need to add code: "| metafield_tag" into default code e.g: {{product.metafields.custom.product_weight_and_amount | metafield_tag }} 4.File - Need to customize code to display as image e.g: {{ product.metafields.custom.key_benefits_image }} need updated to: {% if product.metafields.custom.key_benefits_image %} <img src="{{ product.metafields.custom.key_benefits_image | image_url }}" alt="" /> {% endif %} We also have plans to integrate Shopify metafields directly into GemPages in the near future. We’ll keep you informed as soon as it’s available. In the meantime, please don’t hesitate to reach out if you need any further assistance or have any concerns. We’re happy to help. Best, The GemPages Team

    ▲ 1
Sign in to GemFeedback